Job Opportunities

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About NeighborWorks Orange County

Established in 1977, NeighborWorks Orange County is a California 501(c)(3) non-profit organization that exists to serve the Orange County community, where the high cost of living presents significant challenges for low-to-moderate income families and individuals' quality of life. Since 1977, we have provided over 30,000 individuals with housing-related support.

 

NeighborWorks Orange County strengthens communities and enhances the quality of life of residents by promoting housing opportunities, financial responsibility, and civic engagement. We strive to be the recognized leader, non-profit partner, and facilitator of collaborative efforts in Orange County, finding and implementing innovative housing solutions that are accessible to families. We celebrate and encourage diverse contributions of resident leaders, business and government partners, developers, and funders to ensure that Orange County is a place where families with a wide range of incomes can live in quality housing and healthy, safe neighborhoods. Our social entrepreneurship model allows residents to reinvest in their community through our homeownership services, creating a sustainable cycle that enables widespread success and improved quality of life. Through this model, we have the ability to better leverage investments from donors to continue to offer free or low-cost programs while expanding our reach to impact more Orange County neighborhoods. 

 

CalBRE # 01304167. NMLS #318036. HUD-Approved Counseling Agency.

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Outside Loan Officer

Position Overview: 

The Outside Loan Officer originates loans and performs a share of all day-to-day tasks of lending operations. S/he is a specialist salesperson and an individual contributor to the Lending team. Some of the essential functions of this position are to:

  • Solicit customers for new residential mortgage business and down payment programs to meet established loan quality and production goals.

  • Identify, develop, and maintain a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities.

  • Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies, and adhering to DRE requirements.

  • Conduct interviews with prospective borrowers in order to analyze financial and credit information, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information to determined individuals’ readiness.

  • Review clients’ financial documents and other information provided to determine their overall financial health.

  • Determine which—if any—financial assistance programs clients qualify for, and communicate information on

    those programs to the clients accurately.

  • Plan and coordinate meetings with clients to discuss loan options with clients.

  • Review, research, and approve or deny loan applications; clearly and tactfully discuss decisions with clients.

  • Issue pre-approval letters when applicable.

  • Price and lock interest rates.

  • Prepare, finalize, and issue accurate and compliant disclosures.

  • Assist clients in satisfying lenders’ documentation and communication requirements.

  • Triage and refer clients to other internal and external services when appropriate.

  • Participate in education workshops.

  • Work with clients, business partners, and loan processing staff to resolve process and compliance problems as

    necessary.

  • Serve as a representative of NWOC to promote the organization’s lending products.

  • Systematically, frequently, and consistently collect and log various types of data and documents related to

    lending, including but not limited to input, process, and outcome information; compile data into thorough,

    accurate, and clear reports; present reports to the VP, Chief Business Officer and other staff as requested.

  • In all activities, comply with all contracts, investor requirements, and NWOC policies.

  • Meet or exceed all lending revenue-generation goals established by the VP, Chief Business Officer.

    Location

    This is an outside sales position requiring frequent local travel in Southern California. The Outside Loan Officer works full-time, with over 50% of the time outside spent away from the Orange, CA office of NeighborWorks Orange County, where the office hours are Monday-Friday from 8:30 am-5:00 pm, including some evenings and weekends as necessary for optimal business function.

DETAILS: 

Full-Time, Exempt

Education/Experience

Job Type/Status Qualifications

• Minimum of 1 year of experience originating loans
• Understanding of the housing and lending sectors
• Familiarity with affordable housing loan products and down payment assistance programs

Other Skills

• Exceptional interpersonal and time management skills
• Strong explanatory skills
• Ability to work flexible hours, including evenings and weekends
• Professional verbal and written communication skills
• Ability to work independently and as part of a team
• Intermediate PC and Microsoft Office Suite skills and database entry experience
• Ability to accomplish goals and produce valuable results with minimal supervision
• Ability to handle multiple projects simultaneously while continuing to meet or exceed goals
• Ability to work well with people from diverse backgrounds with varying degrees of experience

Licensure/Certifications

• NMLS license
• Bureau of Real Estate License

Compensation

• $40,000 per year base pay, plus commissions/incentive bonuses (full Incentive Agreement available for review upon request)

• Competitive benefits package including paid vacation, insurance, and retirement plan
To apply for this position, please email your résumé and cover letter to hr@nwoc.org.

NeighborWorks Orange County is an Equal Opportunity Employer.

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Real Estate Agent

Posting for Independent Contractor

 Summary

The NWOC Real Estate Agent (“NWOC Agent”) is an independent contractor providing residential real estate broker agent services. The NWOC Agent has a thorough understanding of the NWOC down payment assistance programs and can facilitate NWOC clients through the home buying process. NWOC Agents are provided some leads through NWOC (including clients that become NWOC Qualified through the NWOC Lending Department) and are also expected to generate their own leads. 

The NWOC Agent provides comprehensive real estate services to clients in identifying, contracting for, and settlement on the sale and purchase of a home that satisfies the geographical, pricing, and other criteria of the NWOC Down Payment Assistance Programs and 1st mortgage loan programs. Clients must feel comfortable working with the NWOC Agent and trust they will benefit from the agent’s comprehensive understanding of the NWOC Mortgage process, real estate experience, knowledge of the local market, and negotiation skills. Clients are not pressured to work with the NWOC Agent and can change at any time. 

Hours & Location

The NWOC Agent is responsible for setting the hours to meet the needs of the Clients he/she working with which requires evenings and weekends. The NWOC Agent also participates in NWOC workshops, outreaches and other NWOC activities as invited.

Works primarily remotely from the NeighborWorks Orange County main office at 128 E. Katella Ave. in Orange, CA. Regular travel within the region is required. A shared common area with internet access is available on the NWOC premises for all Real Estate Agents for business to be conducted if necessary.

Job Type/Status

Independent contractor; Full-Time

Commission splits paid at closing

 Qualifications

Education

  • B.A. or B.S. – Preferred
  • High School Graduate or Equivalency – Required
  • Real estate courses – Strongly Preferred
  • Real estate designations, professional Certifications, and specialized knowledge –SFR Designation Preferred

 Experience

The NWOC Agent must be an experienced licensed real estate broker or agent in each jurisdiction in which he or she may provide real estate services. S/he must have a vast working knowledge of the real estate market, including grant and non-profit buyer assistance programs, price trends, neighborhood conditions and amenities. Candidates for the NWOC Agent position need to exhibit the following:

  • Minimum two (2) years as Buyer’s Agent Representative.
  • Various property and transaction types with related contracts.
  • Understanding and explaining appraisals to clients.
  • Have closed a minimum of ten residential sales transactions within previous twelve months.
  • Proven ability to manage a large volume of clients in various stages from prequalified to closing.
  • Experience with MLS, real estate contract form software.
  • Volunteer activities including with NWOC – preferred
  • Member of the Pacific Western Board of Realtors Association

 Licenses

  • Real estate agent and/or broker license must be active in the jurisdictions serviced by the NWOC office.

 Other Skills and Requirements

  • Strong detail orientation, organization, interpersonal, analytical, problem-solving, and time management skills
  • Professional and effective verbal and written communication skills
  • Strong professionalism and personal integrity
  • Strong customer service, providing creative and effecting solutions and following up with clients
  • Ability to create and support a positive work environment while being flexible and embracing change
  • Ability to work well independently and as part of a team, both intra- and inter-departmentally
  • Ability to accomplish goals and produce valuable results with minimal supervision
  • Ability to handle multiple projects simultaneously in a high pressure environment, while maintaining strategic thinking and continuing to meet or exceed goals
  • Ability to work well with people from all backgrounds with varying degrees of experience
  • Mission driven: energy and enthusiasm for NWOC’s mission of community advocacy, neighborhood stabilization and addressing mortgage discrimination
  • Excellent public speaking skills
  • Ability to work flexible hours, including evenings and weekends
  • Strong PC and Microsoft Office Suite skills

To apply for this independent contractor position, please email your résumé and a cover letter describing your interest to yolandal@nwoc.org.

 

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